Effective: August 4, 2026
Privacy Policy
This policy describes how StartWise Global collects and uses information for marketing, consultation, checkout, formation, banking support, D&B, business credit, OfficeProof, UtilityProof, TaxBridge, MobileLine, billing, support, and compliance workflows.
Information collected
StartWise may collect names, emails, phone numbers, country, business information, formation records, ownership and authority evidence, identification documents, tax records, banking-application information, D&B records, office and lease documents, mail-processing forms, device model and EID information, support communications, marketing attribution, payment status, subscription status, and operational milestones.
How information is used
Information is used to evaluate fit, communicate with customers, provide requested services, coordinate providers, process payments, maintain the customer portal, send receipts and service messages, perform compliance and fraud checks, support applications, improve operations, measure marketing, and comply with legal obligations.
Payments
Stripe processes payment-card, bank-payment, invoice, subscription, receipt, and Customer Portal information. StartWise receives transaction identifiers, customer details, payment status, subscription status, and related metadata but does not store full card numbers.
Service providers
Information may be shared with providers necessary to perform a selected service, including government agencies, registered agents, Certifying Acceptance Agents or tax professionals, address and lease providers, mail processors, utilities, wireless carriers, banks, fintechs, credit bureaus, merchant processors, cloud infrastructure, email delivery, analytics, document storage, legal advisers, and fraud-prevention services. Sharing is limited to the relevant workflow.
Email communications
Transactional messages include payment confirmation, onboarding, account activation, document requests, support, renewal reminders, payment-failure notices, and cancellation or service-transition messages. Marketing email is sent only after consent and includes an unsubscribe mechanism.
Security
StartWise uses access controls, encrypted transport, secure provider tools, audit records, and limited staff access appropriate to the workflow. No system is risk-free. Customers should use strong passwords, protect activation links, verify recipient addresses, and report suspected compromise promptly.
Retention
Records are retained for as long as needed to perform services, maintain accounts, support renewals, meet legal or tax obligations, resolve disputes, prevent fraud, and preserve audit history. Sensitive documents may be removed or archived according to provider, legal, and service requirements.
Customer choices
Customers may request access, correction, deletion, export, marketing unsubscribe, or account closure, subject to legal, accounting, fraud-prevention, provider, lease, tax, and contractual retention requirements.
International data
StartWise serves international founders. Information may be processed in the United States and other locations where StartWise or its providers operate. By using the service, the customer acknowledges cross-border processing necessary to perform the engagement.
Contact
Privacy questions and requests may be sent to contact@startwise.global. Include sufficient information to verify the account and request.
This policy should be reviewed by qualified privacy counsel as StartWise expands jurisdictions, providers, and regulated workflows.